Frequently Asked Questions for LG&E and KU

Question: What is EDI?
Answer: Electronic Data Interchange (EDI) is a method that allows computer systems to share information in a fast and cost effective way. EDI uses a common definition of what data should look like among business partners to enable companies to leverage one set of data "standards" to support many electronic trading partnerships.

Question: What translation software is available for EDI?
Answer: Another component of EDI is software used to process the data. Most EDI software provides communications to the Secure FTP/VANs as well as administrative functions to ensure that the EDI data meets the industry standards and that the data is processed correctly.

EDI software ranges from low-cost PC based solutions to powerful mainframe versions. Many EDI packages offer tools to assist with integrated EDI as well as "templates" or "forms" for doing stand-alone EDI.

Question: What networks are available for EDI transmission?
Answer: Secure FTP (SFTP) and VAN

SFTP: 's preferred method of transmission would be the Secure FTP option. Many EDI partners are starting to use Secure FTP options as their primary method of EDI transmission due to the significant cost reduction over VANs.

VAN: Other companies rely on a third party EDI transmission network to provide electronic connectivity. These systems, known as Value-Added Networks (VANs) enable companies to connect with each other regardless of the communications technology used.

Question: What VAN does use?
Answer: nuBridges

Question: What if I don't have EDI capabilities?
Answer: Please review Xebec Data's solutions for customers. Xebec Data can process your EDI invoices for you and put the bill data into the format your energy management application and/or AP system requires.

Question: Who do I contact if I have questions on 's Trading Partner Agreement (TPA)?
Answer: Please contact and your question will be routed to the correct employee.

Question: If I receive EDI 810s, can I continue to get paper bills?
Answer: No. During the test phase will send paper bills to you in parallel with EDI invoice. After a successful test phase, followed by required sign-offs you will no longer receive paper bills.

Question: How often will I receive 810 invoices?
Answer: invoices each business day. If any of your meters produce invoices, you will receive one EDI Interchange including all your bills for the day.

Question: Does require 997 Functional Acknowledgements?
Answer: Yes. require that you send 997s to acknowledge each batch of EDI 810 invoices transmitted. 997s are tracked to ensure each batch of invoices are processed successfully.

Question: Does offer EDI to customers on Summary/Collective billing?
Answer: No, not at this time.

If you have questions, please read the above FAQ file first before emailing Xebec Support.